Shipping policy

Here’s a clear, customer-friendly Shipping Policy you can use for Heritage Etchworks:

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Shipping Policy – Heritage Etchworks

At Heritage Etchworks, each item is custom engraved and made to order with care. Please review our processing and shipping timelines below.

Order Processing & Production

• Standard processing and production time is 7–14 business days.

• For customized designs:

  • A digital proof will be sent within up to 7 business days of your order.

  • Production begins only after you provide written approval of the proof.

  • Production time is approximately 7 business days once approval is received.

Shipping Timeframes

• Once your item is complete, it will be shipped within 3 business days.

• Delivery times depend on the carrier and begin after the package has been mailed.

Rush Orders

If you need your order sooner, please contact us before placing your order. Rush processing may be available depending on our production schedule.